Sona
Voice-first demo

One repair order, end to end.

A tighter demo path that starts with technician voice, then follows the same RO through inspection, recommendations, coordination, customer approval, and DMS sync.

Voice first

Follow one job instead of scanning twelve disconnected screens.

The content is the same, but the order now gives the viewer a clean product story: voice input, structured RO, bay coordination, then customer and DMS closeout.

4guided beats
01Voice first

The MPI video becomes the input.

Technicians already record MPI videos for the advisor and customer. Sona extracts the audio from that video, understands the findings, and fills out the RO automatically. If they want to dictate directly, they can still use voice capture.

Why this beat matters: The best automation path starts with the video they already make, with direct voice as the fallback input.
Voice
Capture state
01A
9:41
100%
Voice
RO-4521, inspection capture
Listening
Front brake pads at 3/32...
Live transcriptParsing

Front brake pads at three thirty-seconds, recommend replacement. Cabin filter heavily soiled.

Condition
3/32 pads
Cause
Wear
Correction
Replace
Orders
Clock
Voice
Messages
Settings

A full-screen voice mode for hands-free narration while Sona structures the repair story.

Queue
Orders home
01B
9:41
100%
Orders
4 active, 1 done today
Search by RO, VIN, customer
3
Open
1
Clocked
$840
Sold
RO-4521Active
2019 Camry SE
John Smith
RO-4522Open
2021 CR-V
Sarah Johnson
RO-4523Open
2018 F-150
Mike Davis
RO-4524Done
2020 Tahoe
Lisa Brown
Orders
Clock
Voice
Messages
Settings
Repair order
RO detail
01C
9:41
100%
Orders
RO-4521
2019 Toyota Camry SE
In progress
Jobs
Recs
MPI
Media
Voice repair story
Pads at 3/32. Normal wear. Replace pads and resurface rotors.
BRK-F
Front brake pads
Active
Condition
3/32
Cause
Wear
Fix
Pads
LOF-01
Lube, oil, filter
Done
Condition
3/32
Cause
Wear
Fix
Pads
CAF-01
Cabin air filter
Open
Condition
3/32
Cause
Wear
Fix
Pads
Orders
Clock
Voice
Messages
Settings
02Structure

The MPI sheet fills automatically.

The multipoint inspection sheet and the rest of the documentation get populated from the captured video or voice, including 3C stories, recommendations, and supporting evidence.

Why this beat matters: The demo moves from captured technician context to complete service documentation.
MPI
Inspection
02A
9:41
100%
Orders
Inspection
RO-4521, 18 point MPI
3 needs review
15/18
Completed
2
Concerns
1
Fails
Front brake pads
Concern
Serpentine belt
Fail
Cabin air filter
Concern
Battery test
Pass
Orders
Clock
Voice
Messages
Settings

Pass, concern, and fail items show enough detail for the technician without becoming a desktop table.

Upsell
Recommendations
02B
9:41
100%
Orders
Recs
$769 pending approval
Customer opportunity
$769
3 recommendations built from voice and inspection data.
Front brake pads
Parts + labor mapped to RO line
$420
Ready
Serpentine belt
Parts + labor mapped to RO line
$260
Advisor
Cabin air filter
Parts + labor mapped to RO line
$89
Sent
Orders
Clock
Voice
Messages
Settings
Evidence
Media
02C
9:41
100%
Orders
Media
RO-4521 evidence
Brake pad
Belt crack
Cabin filter
Rotor
Customer clip
0:42 narrated video
Synced
Orders
Clock
Voice
Messages
Settings
03Coordinate

The bay keeps moving.

Once the work is structured, technicians can clock to the right line and coordinate with parts or advisors without walking back to a terminal.

Why this beat matters: Clock, messages, and RO chat feel like one workflow, not separate apps.
Messaging
Inbox
03A
9:41
100%
Messages
Pinned ROs and direct messages
Search conversations
Pinned
RO-4521
Parts: pads are here
2
Sona Bot
3 recs ready for advisor
Parts Counter
Can you send a photo?
1
Ava Patel
Customer approved belt
Orders
Clock
Voice
Messages
Settings

Pinned ROs, parts, advisors, and the Sona bot live in one mobile inbox.

Thread
RO chat
03B
9:41
100%
Orders
RO-4521
Parts, advisor, technician
Active
MiaParts
Pads are here. Belt is arriving at 11:10.
SonaBot
Inspection has 3 customer-facing recommendations ready.
YouTech
Sending belt photo now.
belt-crack.jpg
Message RO-4521
Orders
Clock
Voice
Messages
Settings
Clock
Line timer
03C
9:41
100%
Clock
Mon, Apr 6, flat-rate lines
Clocked in
Front brake pads
23:14
8:00
Lube/Oil/Filter
Done
9:15
Front brake pads
Active
11:30
Diagnostic
Next
Orders
Clock
Voice
Messages
Settings
04Closeout

Customer and DMS stay in sync.

The final beat is the business outcome: approvals are ready, the DMS is updated, and managers can audit connection status without breaking the technician flow.

Why this beat matters: The demo ends on revenue, records, and reliability.
Customer
Approval link
04A
9:41
100%
Orders
Approval
John Smith, RO-4521
Customer total
$769
3 recommendations, 4 photos, 1 narrated clip.
Front brake pads
$420
Ready
Serpentine belt
$260
Ready
Cabin air filter
$89
Approved
Orders
Clock
Voice
Messages
Settings

Advisor handoff view for sending clean customer approvals from the same RO workflow.

DMS
Sync status
04B
9:41
100%
Orders
DMS sync
CDK, RO-4521
Last push
1.4 seconds, no terminal login
Healthy
RO4521/LINE03/SAVE
MPI ITEMS: 18 OK
STORY: BRK-F OK
Inspection
18 items posted
Synced
Story
3Cs saved to line
Synced
Media
4 files attached
Synced
Estimate
Awaiting advisor
Review
Orders
Clock
Voice
Messages
Settings
Admin
Settings
04C
9:41
100%
Settings
Technician profile
MR
Marcus Reed
Master technician, Infiniti
DMS connection
CDK active
Voice profile
Calibrated
Offline queue
2 saved
Media uploads
Wi-Fi only
Orders
Clock
Voice
Messages
Settings
Hands free

Phone propped up. Technician under the hood.

The technician focuses on the car. Voice handles everything else. Direct messaging to the advisor and parts, customer status updates, inspection notes, and DMS sync all happen in the background while both hands stay on the wrench.

Technician working under the hood of a car with phone propped up on the engine, mic active, while a floating job card shows status syncing to the DMS
Motion references

Existing live mockups, kept intact.

These are the original full-size React and Framer Motion demos, retained below the mobile draft board.

app.sona.work/orders/RO-4521
Listening...
Speak your inspection findings clearly

Voice 3Cs pipeline. Listen, transcribe, parse, write to the DMS.

9:41
100%
RO-4521
In Progress
2019 Toyota Camry SE
Jobs
Recs
Inspection
Media
BRK-F-PADS
Front brake service
Active
Condition
Pads at 3/32
Cause
Normal wear
Fix
Replace pads
LOF-01
Lube, oil, filter
Done
Condition
Service due
Cause
Mileage interval
Fix
5W-30 + filter
CAF-01
Cabin air filter
Open
Condition
Heavily soiled
Cause
Service interval
Fix
Replace filter
Orders
Clock
Voice
Settings

iOS voice capture. Wake word, ambient transcription, structured 3Cs.

app.sona.work/clock
Schedule
Today · Monday, Apr 6
MON
6
TUE
7
WED
8
8 AM
9 AM
10 AM
11 AM
12 PM
1 PM
2 PM
3 PM
4 PM
Lunch
Lunch
Lunch

Line-level shop clock. One active timer per technician, clocked against a line service.

9:41
100%
Orders
4 active · 1 done today
Search by RO, VIN, customer
RO-4521
In Progress
2019 Toyota Camry SE
John Smith
RO-4522
Open
2021 Honda CR-V
Sarah Johnson
RO-4523
Open
2018 Ford F-150
Mike Davis
RO-4524
Done
2020 Chevy Tahoe
Lisa Brown
Orders
Clock
Voice
Settings

iOS shop clock. Today's schedule, one-tap clock-in/out, offline-capable.

app.sona.work/messages
Search messages...
Pinned
RO #45212 min
Mike: Front brakes are shot, 3/32
2
TechnicianAdvisorParts
Direct Messages
SC
Sarah Chen1h
Sounds good, thanks!
Warranty Bot3h
Warranty claim approved
1
Repair Orders
RO #4518Yesterday
James: Parts on order
TechnicianAdvisor
Select a conversation

Technician-to-parts messaging. Per-RO threads with role badges.

9:41
100%
Messages
Search
Pinned
RO #45212 min
Mike: Front brakes are shot, 3/32
2
2021 Toyota Camry
Direct Messages
SC
Sarah Chen1h
Sounds good, thanks!
Warranty Bot3h
Warranty claim approved
1
Repair Orders
RO #4518Yesterday
James: Parts on order
2019 Ford F-150
Orders
Clock
Messages
Settings

iOS messaging. Reply from the lift, not the front desk.

app.sona.work/orders/RO-4521
RO-4521
2019 Toyota Camry
John Smith· Advisor
RO-4521
In Progress
2019 Toyota Camry SE · 87,432 mi
Brakes
5 items
Front brake pads
Worn, recommend replacement
3/32 in
Concern
Rear brake pads
7/32 in
Pass
Front rotors
Light grooving
Concern
Rear rotors
Pass
Brake fluid
Pass
Tires & Wheels
5 items
Tread depth, LF
6/32 in
Pass
Tread depth, RF
6/32 in
Pass
Tread depth, LR
4/32 in
Concern
Tread depth, RR
4/32 in
Concern
Tire pressure, all
35 PSI
Pass
Under Hood
3 items
Voice ready
Say “start inspection” or tap to record

Order detail. Inspection items, recommendations, voice command bar.

cdk.dealership.local/service/inspection
RO#: 1336572 (Tag#: 9991)Pending Authorization
Details
Inspection
Forms & Attachments
Messenger
Inspection Form
US_OEM Monogram SPS Inspe...
Jump to: Choose Selection
Collapse all
Interior/Exterior
Green Yellow Red Black
Head Lights / Tail Lights / Turn Signals / Brake Lights
Windshield Washer Spray / Wiper condition
Windshield Condition (Cracks, Chips, Fitting)
Upholstery / Carpet / Floor Mats / Mirrors / Glass
Emergency Brake Adjustment
Horn Operation
Fuel Tank Cap Gasket
Tires
L/F Tire Tread Depth (32nds)
1
2
3
4
5
6
7
8
9
10
-
Pressure
20
22
24
26
28
30
32
34
36
-
R/F Tire Tread Depth (32nds)
1
2
3
4
5
6
7
8
9
10
-
Pressure
20
22
24
26
28
30
32
34
36
-
L/R Tire Tread Depth (32nds)
1
2
3
4
5
6
7
8
9
10
-
Pressure
20
22
24
26
28
30
32
34
36
-
R/R Tire Tread Depth (32nds)
1
2
3
4
5
6
7
8
9
10
-
Pressure
20
22
24
26
28
30
32
34
36
-
Recommend Tires?
Yes
Caution
No

CDK DMS sync. Voice fills the AS/400 terminal in under 2 seconds.

Want to see it in a real shop?